Copied in from Gareth Emberton’s Ecadomy Blog!
by Entrepreneur’s Coach Gareth Emberton
on 19-Aug-10 7:59pm
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Is the telephone still your best marketing strategy?
In 1991 I started my first business. In those days I only really knew of two marketing strategies – the telephone and Yellow Pages. Whilst I can tell you a true story about how I generated a £1m per annum account with Tesco because of Yellow Pages advertising, it was the telephone which grew my company to the point where it had £££ multi-million sales per annum.
In those days there were perhaps half a dozen marketing strategies you could use but most of which were beyond the abilities of most small to medium sized businesses as the expertise wasn’t there for the average business to utilise like it is now.
In this day and age we now have a minimum of 21 strategies (listed below) and we are taught that you have to be your very own marketing guru and be an expert in each one! The question is, can you be that expert or do you want to be?
So where do you start with your marketing today…well the simplest strategy remains talking to people by picking up the telephone. That way, once you have sales you can then develop the more elaborate strategies. This is particularly interesting as recently I started another business in the construction industry and whilst I have had some particularly good results with google adwords, it has been work generated by the telephone which has had the best the conversion rates. Now that is not to say that a lead generated by electronic means cannot be converted but at some point you are going to need to speak to the prospect and whilst the cyber prospect has now decided to try and distance themselves from the sales person through e-mail, their bluff can be overcome by simply picking up the telephone.
There is however, a problem and that is the lengths to which a business owner will go to avoid picking up the telephone. But it is the basis of everything. If you have no sales system for the telephone you have no way to qualify or convert your prospects into customers. Then on top of that, if you cannot do it yourself, you have no basis on which to teach others so that you can delegate to leverage your time.
There is also something else here, in this day and age of technology there are many great ways to generate leads but ultimately the best way to convert a prospect is to build rapport on the telephone through the tonality of a voice and the opportunity to ask questions/respond to the prospect, which is something which just cannot be done using e-mail.
Here is the list of strategies you may contemplate:
1. Telemarketing
2. Website
3. E-newsletters
4. Networking: Physical
5. Networking: Social
6. Blogs
7. Testimonials
8. Qualification/Pain Questionnaires
9. Videos and DVDs
10. Books and Downloads
11. Direct Mail
12. Advertising
13. Signage
14. Strategic Alliances
15. Ask for Referrals
16. Seminars, Keynotes and Exhibitions
17. Press Releases
18. Internet Marketing (Pay Per Click & SEO)
19. Internet Affiliate Programmes
20. Magnify Your Expertise
21. Test and Measure
Gareth
If you have your own business you can register for a complimentary coaching session by emailing: success@the-entrepreneurs-coach.com and by doing so I will also send you a complimentary access to my on line business tool www.measureyourbusiness.com.
Using www.measureyourbusiness.com you will answer 100 questions in 10 key areas of your business and the results will be delivered in a 20 page bespoke report on your business.
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